If you need assistance, there are several ways FOR STAFF to contact Tech Support:
HelpDesk Phone: x45310 (internal) or STAFF ONLY 301-644-5310 (external) For STAFF
Monday-Friday 7am to 5pm
Please note: Helpdesk is on a 12 month support staff work schedule (closed major holidays and Fridays during summer)
Email: STAFF ONLY webhelpdesk@fcps.org (generates a ticket)
Open a Ticket: STAFF ONLY WebHelpDesk
Look for the orange and white life preserver on your desktop (central & front offices) or the Application Menu (instructional), to create a ticket!
Augmentative Communication Technology Team -- https://fcpsactt.weebly.com/
eSchool Helpdesk -- x45433 -- eSchool.Scheduling@fcps.org
TAC, ReportNet, ESchool
HAC - Parents must call their childs school for assistance
staff members contact the eSchool helpdesk on behalf of parents
PeopleSoft Helpdesk -- x45322 -- BSG.Helpdesk@fcps.org
Employee Self Serivce, PS Financials or PeopleSoft HR
Substitute Helpdesk -- x45120
Frontline
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