Our Mission Statement: "To work together as motivated professionals supporting the use
of technology in Frederick County Public School's dynamic educational environment."
Tech Support Helpdesk Staff are ready and willing to help with your Technology Issues.
Helpdesk Hours: 7am to 5pm, Monday - Friday (closed major holidays and Fridays during summer)
- Greg Armentrout, CSS II
- Robbie Atkins, SSS
- Alex Collins, CST
- Ron Cool, CSS II
- Karen Florwick, CSS II
- David Goto, SSS
- Michael Moss, SSS
- Nick Pingatore, SSS
- Mary Reed, SSS
- John Soluri, SSS
- Becky Thompson, CSS II
Please read "Technology Resolution Guidelines" below:
If you need assistance, there are several ways to contact Tech Support:
HelpDesk Phone: x45310 (internal) or 301-644-5310 (external)
Monday-Friday 7am to 5pm
Please note: Helpdesk is on a 12 month support staff work schedule (closed major holidays and Fridays during summer)
Email: webhelpdesk@fcps.org (generates a ticket)
Open a Ticket: WebHelpDesk
Look for the orange and white life preserver on your desktop (central & front offices)
or the Application Menu (instructional), to create a ticket!
| Attachment | Size |
|---|---|
 Technology Resolution Guidelines | 91.38 KB |