If you are experiencing issues with your account here are some tips and tools to help.

Staff accounts

• Password Reset Portal - enrollment is required prior to needing to use the services below
  • All these services are available from a number of locations - Employe Portal, FCPS eMail,and FCPS device login screen
  • Unlock a locked account
  • Reset a password when the current password is unknown
  • Change Password when the current password is known
• Password requirements - see the sidebar on this page

Student accounts

• Students will have to see their school's User Support Specialist or equalivent to manage account issues