Welcome to FCPS Department of Technology Infrastructure

 
Director:  Edward (Ted) Gardner    
 

Department of Technology Infrastructure consists of two groups:   

 

  •     Data Systems, Network, and Security: Chris Bohner, Supervisor
  •     Technology and School Support: Doug Favorite, Supervisor

                                                    



Our Mission Statement:  "To work together as motivated professionals supporting the use
of technology in Frederick County Public School's dynamic educational environment."
 


 

If you need assistance, there are several ways FOR STAFF to contact Tech Support:

 HelpDesk Phone:  x45310 (internal) or STAFF ONLY 301-644-5310 (external)    For STAFF

           Monday-Friday 7am to 5pm           

  Please note: Helpdesk is on a 12 month support staff work schedule (closed major holidays and Fridays during summer)

 

  Email:    STAFF ONLY  webhelpdesk@fcps.org    (generates a ticket) 

 

  Open a Ticket:    WebHelpDesk   

Look for the orange and white life preserver on your desktop (central & front offices) or the Application Menu (instructional), to create a ticket!

 


 

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PDF icon Connect your Chromebook to WiFi.pdf70.49 KB