How to Reset the Chrome Browser


Issues in Schoology could be a result of issues in Chrome, which can often be resolved by resetting Chrome, as follows:


  • Click the 3 dots in the top-right corner of Chrome and select Settings
  • On the left side of the screen, click Advanced
  • In the menu that appears below Advanced, select Reset and clean up  (on Chromebooks, this may just be 'Reset settings')
  • In the middle of the screen, click Restore settings to their original defaults
  • Click Reset settings


You won't lose anything by doing this, so it’s safe to try when you have issues in Chrome, especially if the issues don’t appear in other browsers, or if the issues appear when using your Chrome account across multiple devices.  This process disables most of your Chrome extensions, so you will need to re-enable the ones you want to use.


Resetting Chrome will also resolve the following issue: